Help Centre

ibs7 Frequently Asked Questions

Whether you are just getting started or you have been playing on ibs7 for a while, this FAQ covers the questions Pakistan players ask most often — from account setup and PKR deposits to Cricket betting, Casino games and bonuses. Find your answer below.

40+ Questions answered
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Account & Registration

Visit the Register page and fill in your name, email address, Pakistani mobile number and date of birth. Once submitted, you will receive a verification code by email or SMS — enter it to activate your account. The whole process takes around two to three minutes from start to finish.

Yes, signing up is completely free. There are no registration fees, monthly subscriptions or hidden charges. You only spend money if and when you choose to make a deposit to place bets or play Casino games.

No. ibs7 allows one account per person. Duplicate accounts are against our Terms and Conditions and may result in all associated accounts being closed, with balances forfeited. If you have forgotten your login details, use the recovery option on the Login page or contact support via live chat.

KYC (Know Your Customer) verification confirms your identity before your first withdrawal. You will typically be asked to upload a copy of your CNIC or passport. You can register, deposit and play before completing KYC, but it must be done before any funds are paid out. Getting it done early speeds up future withdrawals significantly.

First, check your spam or junk folder — verification emails sometimes land there. If it is not there either, use the resend option on the verification screen. Still nothing? Contact our support team via live chat with your registered email address and they will manually trigger a new message for you.

Deposits & Withdrawals

ibs7 supports JazzCash, Easypaisa, Raast, Bank Transfer, debit/credit cards and mobile wallets. All transactions are processed in PKR so there are no conversion fees or currency surprises. Simply log in, go to your wallet, choose your preferred method and follow the steps shown.

JazzCash and Easypaisa deposits are typically credited instantly or within a few minutes. Raast and bank transfers may take slightly longer depending on your bank, but most clear within a few hours. If your deposit has not appeared after a reasonable wait, contact support with your transaction reference number.

Log in to your account, open your wallet and select the withdrawal option. Choose your preferred method — JazzCash, Easypaisa, Raast or Bank Transfer — enter the amount in PKR and confirm. Make sure your KYC verification is complete before requesting a withdrawal, as unverified accounts cannot process payouts.

ibs7 does not charge platform fees on standard deposits or withdrawals. However, your bank or mobile wallet provider may apply their own transaction charges independent of ibs7. Check with your payment provider if you are unsure about any charges on their end.

Minimum deposit amounts vary depending on the payment method selected. JazzCash and Easypaisa typically have a low entry threshold making it easy to top up small amounts as needed. The exact minimum for each method is shown on the deposit screen when you are logged in to your ibs7 account.

Sports & Cricket Betting

Cricket is the headline sport on ibs7, covering PSL, T20 internationals, Test matches and other ICC events. Beyond Cricket you can also bet on Football, Kabaddi, Tennis, Basketball and selected Esports tournaments. New markets are added around major tournaments and seasons, so check the Sports page for what is live.

Yes. ibs7 offers live in-play betting on Cricket matches including PSL fixtures and international T20s. Odds update ball by ball so you can bet on the next wicket, the current over total or match winner as the game unfolds. Make sure your account is funded before the match starts so you are ready to act when you see a good opportunity.

PSL odds on ibs7 are set by our trading team using a combination of team form, head-to-head records, pitch conditions, player availability and market data. Odds move in response to team news, weather updates and in-play events. The odds you see are the ones available at the exact moment you place your bet.

If a match is abandoned before a result can be determined, ibs7 will void all unsettled bets and return stakes to your PKR balance. If the match produces a Duckworth-Lewis result, bets are typically settled on that official result. Specific settlement rules for each market are detailed in the Terms and Conditions.

Casino & Slots

ibs7 Casino includes a wide range of Slots titles, Live Roulette, Blackjack, Baccarat and game show style tables with real dealers. There is also a dedicated Bingo section with regular draws. Head to the Casino page to browse the full lobby after logging in.

Yes. All Slots on ibs7 use certified Random Number Generator (RNG) technology to ensure every spin result is completely random and independent. Live Casino games use physical cards, roulette wheels and equipment operated by real dealers — their outcomes are determined by real-world physics, not software. Game providers are required to meet independently verified fairness standards.

Absolutely. The ibs7 Casino lobby is fully optimised for mobile browsers and works smoothly on Android and iOS devices. For the best experience on a smaller screen, consider downloading the ibs7 mobile app, which is purpose-built for phone play and loads Casino games faster.

Bonuses & Promotions

ibs7 runs a range of promotions for both new and existing players. These include welcome bonuses for first deposits, Cricket free bets during PSL and T20 tournaments, Casino reload bonuses and cashback offers. Visit the Promotions page to see what is currently active on your account.

A wagering requirement means you need to bet a bonus amount a set number of times before the resulting winnings can be withdrawn as real money. For example, a bonus with a 10x wagering requirement means if you receive PKR 500 in bonus funds, you need to place a total of PKR 5,000 in qualifying bets before those winnings can be cashed out. Always read the specific terms on each promotion offer.

Bonuses are sometimes credited after a short processing delay — allow up to 30 minutes after completing a qualifying deposit or action. If the bonus has still not arrived, check that you met all the eligibility conditions listed in the promotion terms. If everything looks correct, contact support via live chat with the promotion name and they will look into it immediately.

Mobile App

Visit the App page on the ibs7 website and follow the download instructions for your device. The app is available for both Android and iOS. On Android, you may need to allow installation from unknown sources in your device settings — the App page walks you through this step by step.

Yes, the app is completely free to download and install. There are no subscription fees for using the app. The same account you use on the website works on the app — just log in with your existing credentials and everything syncs automatically.

The ibs7 app is built to run well on a wide range of Android devices, including mid-range and budget smartphones commonly used in Pakistan. It is also optimised for 4G and even moderate 3G connections so that live Cricket betting and Casino games load quickly without consuming excessive data.

Security & Privacy

ibs7 uses SSL encryption on all connections so your login credentials, payment details and personal data are protected in transit. Passwords are hashed before storage, meaning even our internal teams cannot read your actual password. Your data is handled in line with our Privacy Policy and is never sold to third parties.

Change your password immediately through the account settings page and then contact our support team via live chat. Tell them you believe your account may have been accessed without your permission. The support team can place a temporary lock on your account while the matter is investigated. Do not delay — act as soon as you notice anything unusual.

Never. ibs7 staff will never ask you to share your password by email, SMS, phone call or live chat. If you receive any message — from any source — claiming to be ibs7 and asking for your password, treat it as a phishing attempt and report it to our support team immediately. Do not click any links in such messages.

Responsible Gaming

Your ibs7 account includes deposit limits, session time reminders and a self-exclusion option. You can set a maximum PKR amount you are willing to deposit per day, week or month. Session reminders alert you after a set period of continuous play. If you feel you need a longer break, the self-exclusion tool lets you temporarily close access to your account for a period you choose. Visit the Responsible Gaming page for full details.

You must be 18 years of age or older to register and play on ibs7. This is a firm requirement with no exceptions. Age verification is part of the KYC process and any account found to belong to a person under 18 will be immediately closed with all balances forfeited. If you are under 18, please do not attempt to register.

Log in to your account and navigate to the Responsible Gaming section in your account settings. From there you can set daily, weekly or monthly deposit limits in PKR. Once a limit is set, it takes effect immediately. Increasing a limit requires a short cooling-off period to make sure the decision is considered. Decreasing a limit takes effect right away.

Still have a question? If your question is not covered above, our support team is available 24/7 via live chat. Open any page on ibs7 and click the chat icon in the corner to get in touch with a real person who can help.

What Makes ibs7 the Right Choice for Pakistan Players

Beyond the FAQ, here is a quick look at what the platform actually delivers to players across Pakistan every day.

Cricket & PSL Betting

Comprehensive pre-match and live in-play markets for every PSL game, T20 international and major Cricket fixture. Odds update in real time with fast PKR settlement.

Pakistan-First Mobile App

The ibs7 app is built for Pakistani smartphones and 4G networks. Light on data, fast to load, and the same login works on both app and website simultaneously.

PKR Payments via JazzCash & Easypaisa

Deposit and withdraw in Pakistani Rupees using the payment methods you already use every day. No currency conversion, no foreign bank needed.

Live Casino 24/7

Real dealers, real tables, real results. The Live Casino lobby runs around the clock with Roulette, Blackjack, Baccarat and game show tables always available.

Regular Bonuses & Free Bets

From welcome bonuses to Cricket free bets during PSL season, ibs7 keeps promotions fresh. Check the Promotions page after every login for new offers.

Secure & Responsible Platform

SSL encryption, hashed passwords, KYC verification and a full suite of responsible gaming tools including deposit limits and self-exclusion. For adults 18+ only.

Everything Pakistan Players Need to Know About ibs7

ibs7 is an online sports betting and casino entertainment platform built specifically around the needs of Pakistani players. From the moment you land on the site, everything is set up to work in PKR, use payment methods that are already familiar to most people in Pakistan, and focus on the sports and games that matter most here — starting with Cricket.

The platform covers Pakistan Super League fixtures as a priority. During PSL season, markets open well in advance of each match and live in-play betting runs ball by ball throughout the game. Whether you are watching the match on TV at home in Lahore or following the scorecard on your phone in Karachi, ibs7 keeps the odds updated in real time so you can always find a market that reflects what is happening on the pitch.

Deposits and withdrawals are handled entirely in PKR. JazzCash and Easypaisa are the most popular deposit methods among Pakistani players because they are fast, familiar and do not require a bank account. Raast and bank transfers are available for those who prefer them, and card payments are supported too. Withdrawal requests are processed in PKR directly back to your chosen payment method — there is no conversion and no sending money overseas.

Pro tip for new players: Set up your payment method and complete KYC verification as soon as you register. This way, when you are ready to make your first withdrawal — particularly after a good PSL match — there are no delays and the process is smooth from start to finish.

The Casino section gives you access to hundreds of Slots titles alongside a full Live Casino lobby. Live tables run 24 hours a day, seven days a week, with professional dealers handling real cards and real roulette wheels. The games are streamed in high quality and the mobile experience is just as smooth as the desktop version — something that matters a lot when most players in Pakistan use their phones as their primary device.

Bingo is a lighter option available any time you feel like something a bit more casual. Rooms run regularly with prize pools drawn at set intervals. It is a popular choice among players who want entertainment without the intensity of live Cricket betting or Casino tables.

Bonuses and promotions on ibs7 are refreshed regularly. The Promotions page is worth visiting every time you log in — not just once when you first sign up. Reload bonuses, Cricket free bets tied to major T20 events, and Casino cashback deals come and go throughout the year. Each offer has its own terms so reading the wagering requirements and time limits before you opt in is always a good habit.

Security is taken seriously across every part of the platform. Your password is never stored in readable form and your session is encrypted from end to end. The platform also has automatic lockouts after repeated failed login attempts, session timeouts on inactive accounts and a KYC process that confirms every player is who they say they are. These measures protect your PKR balance and your personal data at every step.

Responsible Gaming: ibs7 is strictly for adults aged 18 and above. The platform includes tools to help you stay in control — deposit limits, session reminders and self-exclusion. Gaming should always be something you enjoy within a budget you are comfortable with. If you ever feel it is becoming more than that, use the tools available or take a break. Visit the Responsible Gaming page for more information.

If this FAQ has not answered your specific question, the support team is available around the clock via live chat. You can also browse the other sections of the site — Sports, Casino, Promotions and the App page — each of which contains more detailed information about those specific areas of the platform.

Get in Touch With the ibs7 Support Team

Our team is available 24 hours a day, 7 days a week. Here are the fastest ways to reach us.

Live Chat

The fastest way to get help. Click the chat icon on any ibs7 page to connect with a support agent instantly — available around the clock.

Email Support

For account queries, KYC documents or detailed questions, reach us at [email protected] and we will respond as quickly as possible.

Terms & Policies

For rules on bonuses, bet settlement and data handling, read our Terms and Conditions and Privacy Policy in full.

Join ibs7 Today and Start Playing in PKR

Registration is free, deposits are in PKR, and Cricket markets are live right now. Create your account in under three minutes and see what ibs7 has to offer.

18+ only. Please read our Responsible Gaming guidelines before you play.