ibs7 Privacy Policy — How We Protect Your Data

1Introduction

ibs7 ("we", "us", "our") is committed to protecting the privacy and personal data of every player who uses our platform. This Privacy Policy describes how we collect, use, store, share and protect your personal information when you register an account, make a deposit, place bets or interact with any part of the ibs7 website or mobile application.

This policy applies to all players based in Pakistan and to anyone else who accesses ibs7 services. By creating an ibs7 account or using the platform, you confirm that you have read and understood this Privacy Policy and consent to the practices described here.

This Privacy Policy should be read alongside our Terms and Conditions. Where these two documents address the same topic, both apply. If you have any questions about how your data is handled, please contact our support team before using the platform.

2What Data We Collect

ibs7 collects personal data in several ways — directly from you when you register or use the platform, automatically through your device and browser, and from third-party payment and verification services. The categories of data we collect include:

ibs7 does not collect sensitive data such as racial or ethnic origin, political opinions, religious beliefs, health data or biometric identifiers beyond what is contained in a standard CNIC for identity verification purposes.

3How We Use Your Data

ibs7 uses your personal data for the following purposes:

• Account Management: To create, maintain and manage your ibs7 account, including password recovery and account settings.
• Transaction Processing: To process deposits and withdrawal requests in PKR via JazzCash, Easypaisa, Raast, Bank Transfer and other supported payment methods.
• Identity Verification (KYC): To verify your identity and age as required before processing withdrawals or in response to regulatory or fraud-prevention requirements.
• Platform Personalisation: To remember your preferences, show relevant promotions and provide a more tailored experience on ibs7, including sport-specific content such as PSL odds and T20 Cricket updates.
• Security & Fraud Prevention: To detect, investigate and prevent fraudulent activity, bonus abuse, money laundering and other prohibited conduct as described in our Terms and Conditions.
• Customer Support: To respond to your queries, process complaints and provide assistance with account, payment and gaming issues.
• Platform Improvement: To analyse how players use ibs7, identify technical issues and improve the overall experience on both the website and mobile app.
• Legal Compliance: To meet any applicable legal obligations, respond to lawful requests from authorities and maintain records required for financial compliance.

4Legal Basis for Processing

ibs7 processes your personal data on the following legal grounds, depending on the specific processing activity:

• Contractual Necessity: Processing your registration data, transaction data and account data is necessary to perform the contract between you and ibs7 — that is, to provide you with the betting and gaming services you signed up for.
• Legal Obligation: Certain processing activities — particularly KYC identity verification and transaction record-keeping — are carried out to comply with applicable legal and financial compliance requirements.
• Legitimate Interests: ibs7 processes technical and gaming activity data based on our legitimate interest in keeping the platform secure, preventing fraud and improving our services, provided this does not override your own rights and interests.
• Consent: Where we send you promotional communications or use non-essential cookies, we rely on your consent. You may withdraw consent at any time by contacting support or adjusting your browser cookie settings.

5Data Sharing with Third Parties

ibs7 does not sell, rent or trade your personal data to any third party for their own commercial or marketing purposes. We share data only where necessary to operate the platform, as follows:

• Payment Providers: When you make a deposit or request a withdrawal, we share the transaction details required to process the payment with providers such as JazzCash, Easypaisa, Raast or your bank. Each provider handles payment data under their own privacy and security standards.
• Identity Verification Services: Where we use a third-party verification service to confirm your identity, we share your submitted document data with that service solely for the purpose of completing the verification check.
• Game Software Providers: Casino, Slots, Live Casino and Bingo game providers receive limited technical and session data necessary to run their games on the ibs7 platform. They do not receive your payment or full identity details.
• Analytics Services: ibs7 may use privacy-compliant analytics tools to understand how the platform is used. These tools receive anonymised or aggregated data only and cannot identify you as an individual.
• Legal Authorities: Where required by law or in response to a lawful formal request from a competent authority, ibs7 may disclose personal data. We will only do so to the minimum extent required and will notify affected players where legally permitted to do so.

6Payment Data

All deposits and withdrawals on ibs7 are processed in PKR. When you make a payment, your transaction details are passed to the relevant payment provider — JazzCash, Easypaisa, Raast, your bank or card provider — to complete the transfer. ibs7 does not store your full JazzCash or Easypaisa account credentials, card numbers or bank account details on our own servers.

Payment data is handled by the respective payment providers under their own security standards and privacy policies. ibs7 retains a record of transaction amounts, dates, methods used and outcomes for account management, responsible gaming monitoring and financial record-keeping purposes.

All payment transactions on ibs7 are conducted over encrypted connections. If you believe an unauthorised transaction has taken place on your account, contact our support team immediately so we can investigate and, where appropriate, escalate to the relevant payment provider.

7KYC & Identity Verification

ibs7 is required to verify the identity of players before processing withdrawal requests and in other circumstances where account security or fraud prevention requires it. The primary document requested for Pakistan players is a valid CNIC (Computerised National Identity Card).

KYC documents submitted to ibs7 are:

• Stored on secure, access-controlled servers.
• Accessible only to authorised verification staff who are bound by confidentiality obligations.
• Used solely for the purpose of confirming your identity and age — not for any marketing or analytics purpose.
• Retained for as long as your account remains active and for a period thereafter as required for compliance and record-keeping purposes.

ibs7 will never ask you to share CNIC details or any other sensitive document via public chat, social media or unofficial channels. All KYC submissions should be made exclusively through the secure document upload area within your account settings. If you receive a request for KYC documents through any other channel, please report it to our support team immediately as it may be a phishing attempt.

8Cookies & Tracking Technologies

ibs7 uses cookies and similar tracking technologies to make the platform work properly and to understand how it is used. A cookie is a small text file stored on your device when you visit a website. ibs7 uses the following types of cookies:

• Essential Cookies: Required for the platform to function. These keep your session active, maintain your login state and protect the security of your account. They cannot be disabled without breaking core platform functionality.
• Session Cookies: Temporary cookies that are automatically deleted when you close your browser. They track your activity within a single session for functionality purposes such as keeping your bet slip active.
• Analytics Cookies: Used to understand how players navigate ibs7 — which sections they visit, how long they spend and where issues occur. This data is aggregated and does not identify you personally. These can be disabled via your browser settings.
• Preference Cookies: Store your platform settings such as language preference and notification choices so you do not need to reset them on each visit.

You can manage or disable non-essential cookies at any time through your browser settings. Disabling essential cookies may affect your ability to log in or use certain platform features. ibs7 does not use third-party advertising cookies or tracking pixels for ad retargeting.

9Data Retention

ibs7 retains your personal data for as long as your account is active and for a reasonable period after account closure to meet legal, financial and compliance obligations. Specific retention periods depend on the type of data:

• Account and identity data is retained for the lifetime of your account and for a minimum period after closure as required for financial compliance purposes.
• Transaction records including deposit and withdrawal history are retained as required for financial record-keeping, fraud investigation and responsible gaming monitoring.
• KYC documents are retained for the duration of account activity and for a period thereafter as required by applicable compliance obligations.
• Support communications are retained for a reasonable period to allow us to resolve follow-up queries and monitor service quality.
• Technical and session data is generally retained for shorter periods relevant to security monitoring and platform analytics.

When data is no longer required and retention obligations have been met, ibs7 will securely delete or anonymise the information. If you request account closure, your personal data will be handled in accordance with our retention obligations — we cannot immediately delete all data if we are required to retain it for compliance reasons, but we will restrict its use to those purposes only.

10Your Rights Over Your Data

You have a number of rights in relation to the personal data ibs7 holds about you. To exercise any of these rights, contact our support team with your registered email address and the specific request. We will respond within a reasonable timeframe.

• Right of Access: You can request a copy of the personal data ibs7 holds about you. This is sometimes called a Subject Access Request (SAR).
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you can ask us to correct it. Basic account details such as email address can often be updated directly within your account settings.
• Right to Erasure: In certain circumstances you may request that we delete your personal data. This right is not absolute — where we are required to retain data for legal or compliance reasons, we cannot delete it before those obligations are met.
• Right to Restriction: You may request that we limit how we use your data in certain situations, such as while a complaint is being investigated.
• Right to Object: Where we process your data based on legitimate interests, you have the right to object. We will consider your objection and, unless we have compelling legitimate grounds to continue, will stop the processing.
• Right to Withdraw Consent: Where processing is based on your consent — for example, for promotional communications or non-essential cookies — you can withdraw consent at any time without affecting the lawfulness of earlier processing.

11Security Measures

ibs7 takes the security of your personal data seriously and implements technical and organisational measures appropriate to the risk involved. These include:

• SSL/TLS Encryption: All connections between your device and ibs7 servers are encrypted using industry-standard SSL/TLS protocols. This protects your login credentials, payment details and any documents you submit.
• Password Hashing: Your account password is never stored in plain text. ibs7 stores a cryptographic hash of your password so that even in the unlikely event of a data breach, your actual password is not exposed.
• Access Controls: Access to personal data within ibs7 systems is restricted to staff members who genuinely need it to perform their roles. All staff with data access are bound by confidentiality obligations.
• Fraud Monitoring: ibs7 employs automated systems that monitor account activity for signs of unauthorised access, unusual transaction patterns and other security anomalies.
• Secure Data Storage: Personal data and KYC documents are stored on secured servers with appropriate physical and logical access controls in place.

Despite our best efforts, no internet-based platform can guarantee absolute security. You also play an important role in keeping your account secure. Use a strong, unique password for your ibs7 account, do not share your login credentials with anyone, and contact us immediately if you suspect your account has been compromised.

12Children & Underage Users

ibs7 is strictly an adult platform for users aged 18 and over. We do not knowingly collect or process personal data from anyone under the age of 18. Registration on ibs7 requires confirmation that you are 18 or older, and we carry out age verification checks as part of our KYC process.

If ibs7 discovers that an account has been registered by or on behalf of a person under 18, we will immediately close the account, void any bets placed and initiate a return of deposited funds where possible. Any winnings generated will be forfeited. If you are aware of a minor using or attempting to use ibs7, please contact our support team immediately.

13Changes to This Privacy Policy

ibs7 may update this Privacy Policy from time to time to reflect changes in how we operate, the services we offer, or applicable legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page. Where changes are significant, we may notify you via email or an in-platform message.

We encourage you to review this Privacy Policy periodically so you remain informed about how your data is being handled. Your continued use of ibs7 after a revised Privacy Policy has been published constitutes your acceptance of the updated terms. If you do not agree with any changes, you should stop using the platform and may contact us to request account closure.

14Contact & Data Queries

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your personal information is being used by ibs7, please get in touch with our support team. We are available around the clock to assist with data-related queries alongside all other account and platform questions.

When contacting us about a data request, please use your registered email address and provide enough detail for us to identify your account. For security, we may ask you to complete a brief identity verification step before we can share or act on any account-specific information.

For details on how ibs7 handles gaming budgets, session limits and self-exclusion, please visit our Responsible Gaming page. For the full rules governing your use of the platform, see our Terms and Conditions.